I balance product design and user research for small startups, to Fortune 100’s.
Formerly at Dialpad AI. Let’s collaborate together on connected experiences for digital services. Ecommerce, SaaS, Fintech, or something new.
Color +heory for Data Visualizations
Industry talk and immersive presentation
Empathetic Masochism
Pain + product design series
Additional projects below are password protected, please contact me if you’d like to discuss my design process further.
Saved CcaaS supervisors from 10 hours of mindless calculations and work-arounds per week with Dialpad’s Business Intelligence
AI, SaaS, Data visualization
Dialpad AI
Reduced decision-delay for live events professionals by 24 hours, making Ticker 40% stickier than Ticketmaster ONE.
B2B SaaS, Lean UX, Data visualization
Ticketmaster
Modernized 3,300 retail stores globally with Guided Inventory Audits, by co-creating a simpler, faster workflow in-store alongside retail associates
In-store usability testing, Associate tools
Gap Inc.
Reduced in-store pickup wait times for Walmart’s most valuable shoppers by 66%, increasing NPS by 25%
Service Design, iOS I Android, Shopperi
Walmart Labs